Lock, Stock and Anchor for Maximum Impact

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Cathy Clark and Matt Allen of CASE i3, Bonny Moellenbrock of the SJF Institute, and Chinwe Onyeagoro of O-H Community Partners recently released a report,Accelerating Impact Enterprises: How to Lock, Stock and Anchor Impact Enterprises for Maximum Impact.

This report explores the “demand” side of the impact investment marketplace – the evolution, potential, and needs of domestic for-profit impact enterprises (IEs) who may be the recipients of impact investment capital.  The report addresses three main questions and recommends that IEs LOCK, STOCK and ANCHOR to accelerate their impact:

1. How has the overall market of impact enterprises evolved over time?

Since an initial national survey of impact enterprises was done by Cathy Clark in 2003, we have seen a significant rise in the number of certifications and commitments – such as certified B Corps and legal forms like Benefit Corporations and L3Cs – that IEs have available to them.  What is truly interesting is that the data shows that the IEs that have pursued these product or company certifications show strong correlation with overall business growth and success. The study’s authors therefore recommend that IEs should LOCK in their mission through certification which resolves ambiguity and correlates with greater business success.

2. What impact enterprise segments have the most potential for impact?

The IEs in the study were mapped by “pace of growth” and “impact commitment,” showing a positive correlation, on average, between high growth and high impact.  This of course varies by industries – e.g., agriculture/food and financial services show higher growth and impact, whereas manufacturing and transportation show a weaker correlation between the two.  It also varies by population served with companies focused on underserved populations showing slower growth on average, regardless of the industry segment. The authors recommend that IEs should take STOCK of the enterprise’s impact targets, as they may influence growth trajectory.

3. What do impact entrepreneurs need to succeed?

The study showed that IEs are most successful when part of a community of practice that may include centers of excellence around common issues in each industry or stage of maturity, or peer networking. And, of course, IEs need access to capital – but the right kinds of capital at the right time in their growth trajectory.  The authors point out that IEs will be most successful when they ANCHOR within strong communities of practice.

Want to learn more about the study and its findings?:

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Motorcycles, Africa and Healthcare

This post was written by Nicole Hawkins, a rising second year student at Fuqua and a CASE Fellow.

Andrea and Barry Coleman with the CASE team

What do motorcycles, Africa and healthcare have in common?  The 2013 CASE Enterprising Social Innovation (ESI) Award winners, Riders for Health!

Riders is a non-profit organization that manages and maintains motorcycles and vehicles for health-focused partners in sub-Saharan Africa.  Currently operating in seven countries across Africa, Riders is working with ministries of health, various NGOs, private organizations, and religious groups.  Its impact has been huge:

  • improved access to healthcare for 12 million people across Africa,
  • health workers can see nearly 6 times more people, reaching nearly 4 times further and doubling the time they can spend in communities, and
  • 2.9 million extra people interact with health professionals each year.

I had the opportunity to meet Riders co-founders Barry and Andrea Coleman when they were at Fuqua, accepting the ESI award and discussing how they are filling a critical gap by focusing on last mile distribution.  In Andrea’s words, “success is neither magical nor mysterious. Success is a natural consequence of constantly applying the basic fundamentals.” She articulated that without the “basic fundamentals” of getting things to the people that need them, health solutions are not going to have an impact.  Innovative technology solutions are fantastic, but “you cannot do a c-section with a mobile phone” so we need to ensure that health workers and equipment get to patients wherever they are.

The Colemans spoke about some of the challenges that they face, including measuring their impact. It is difficult to draw conclusions about Riders’ impact and causality because they aren’t the ones directly delivering the health outcomes, but are playing a critical intermediary role in enabling health workers to do their work effectively. And the impact goes beyond healthcare.  For instance, in countries where the workforce traditionally only includes men, Riders is not only training women on how to maintain motorcycles and vehicles used in its business, but also giving women jobs.

I have also had the opportunity to work with Riders this past year as part of a consulting project through the CASE i3 Initiative on Impact Investing.  I participated in CASE i3 because I wanted to learn more about the impact investing landscape and international development while putting my business skills to use. My team of four worked with Riders, first to understand the company’s model, and then figured out how to scale their business operations so that they could expand within Africa.  Not only did I learn about impact investing, but I became familiar with healthcare issues in Africa.  Topics such as last mile transportation, road safety, health systems, development bottlenecks, all became very familiar to me as we searched for scaling opportunities.

It was great to meet the Colemans in person and hear more about their goals of expanding Riders.  Throughout our project and during the ESI lecture, Andrea and Barry inspired us to use our skills to help Riders and similar organizations.  Andrea’s advice to the audience was to continually challenge the status quo so that we don’t just leave the world the way it is.  Andrea and Barry have been successful because of that spirit, as well as their focus on scalable impact and sustainable sources of capital.

It was truly inspiring to learn about the Riders for Health story – what started out as a love for motorcycles and has now turned in to an organization that helps to provide critical healthcare to Africans in the hardest to reach rural villages.

View Andrea and Barry’s full talk below:

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“Be A Social Entrepreneur” with Greg Dees

This post originally appeared on Southern New Hampshire University’s Be a Social Entrepreneur blog. To read the original post, click here.

J. Gregory Dees has been the recipient of the Ashoka and Aspen Institute Lifetime Achievement Award in Social Entrepreneurship and continues to share his knowledge in the classroom and the world.

How did you get started in social entrepreneurship?
I was drawn into social entrepreneurship way back in 1986 when I was teaching at the Yale School of Management. At that time, the school covered business, nonprofit, and government all in one program. I was asked to develop and teach a new course on New Ventures. Naturally, given the scope of the program, I had to include all kinds of new ventures: nonprofits, for-profits, cooperatives, and hybrid structures. The students had to develop business plans, and many of them developed ventures with some kind of social mission in education, health care, the environment or poverty alleviation. This was before the term “social entrepreneurship” was widely embraced, but that is what many of them were doing. I thought it was fascinating. I was gripped by the distinctive challenges of achieving social impact and making the economics work. I was also hooked by the passion of the students.

Did your interest spark from any certain experience related to the field?
My interest pre-dated the course. It went back to my years at McKinsey when I met Dick Cavanagh, a partner in the D.C. office, who introduced me to the work of his good friend Bill Drayton. Bill had worked at McKinsey as one step on his fascinating career path, before creating Ashoka: Innovators for the Public around 1980. Bill is truly the father of this movement, at least in the U.S. (Michael Young was pushing similar ideas in the U.K.). Bill was starting to promote the idea of social entrepreneurship. Dick introduced me to Bill’s work, because he knew I was concerned to find out how we could use our business and management knowledge to find better solutions to social problems. My personal motivation came from seeing many social problems up close and personal as I grew up. Dick was a good mentor. I have followed Bill’s work ever since. It gave me a way of thinking about what some of my students were doing at Yale.

What aspect of social entrepreneurship interests you the most and why?
I am most intrigued by three things: the innovation process, the development of business models to support the innovation, and the process of scaling the impact of successful innovations. How do social entrepreneurs create new ways to tackle social problems—ways that are sufficiently better than what exists to justify switching? How can we help them be more effective at doing that? Clever ideas are a-dime-a-dozen, but truly worthwhile ideas, ones that are worth the costs of adoption, are precious.

When social entrepreneurs have an innovative idea, how do they develop a business model that both provides economic support and is aligned with achieving optimal social impact? Business models can lower the costs of adoption, but if they are not aligned, they can undermine the social impact, even when they are financially sound. We find that social entrepreneurs are constantly tweaking their business models looking for the right balance. It is not easy.

Finally, I am intrigued by the challenge of scaling impact. It is common to ask: How can social entrepreneurs scale their successful innovations? I would reframe the question: How can societies take better advantage of the successful innovations of social entrepreneurs. The onus should not only be on the social entrepreneurs. If their effective innovations do not scale, it is society’s loss. We should be asking what can be done to facilitate this process. How can we harvest the benefits of their work?

What’s the biggest challenge of teaching social entrepreneurship?
There are a couple of challenges I’d like to mention. The first is getting past all the definitional debates. There are many. I have written about the definition of social entrepreneurship (read here), but frankly, I am not too wed to a particular definition. This work should not be about definitions; it should be about action. It should be about crafting worthwhile innovative solutions to social or environmental problems. Yes, we need some boundaries for our courses; so I insist on one. I only include ventures that measure their success by their social impact, and make strategic decisions accordingly. Other organizations do in fact achieve great positive social impact without aiming for it or measuring it, that is terrific, but they do not face the same challenges as those who aim to achieve it, who need to measure it, who want to optimize it.

The other challenge is making sure we (students and faculty) treat the subject rigorously. This is not about feeling good. It is not even about “doing good” in the traditional sense of well-intentioned action. It is not about being cool or politically correct. It is about smart choices for achieving lasting, positive, worthwhile impact on serious problems. It is about using our scarce resources wisely. We have to be willing not just to “speak truth to power,” but we have to “speak hard truth to virtue, passion, and sacrifice,” which can be even harder, but is just as important. Virtue, passion, and sacrifice are not enough. Good intentions and hard work sometimes get it wrong. We have to be able to honor the effort and still say “What you are doing, no matter how well intentioned, is not effective, not a good use of resources.” Rigor is hard when passions are high.

[Editor's note: To learn more about Professor Dees's thoughts on teaching social entrepreneurship, read "Reflections and Insights on Teaching Social Entrepreneurship."]

How did you become involved in the editing of “Enterprising Nonprofits and Strategic Tools for Social Entrepreneurs?”
Those two books were stimulated by the Ewing Marion Kauffman Foundation. I had been working with Kauffman on social entrepreneurship, and they decided that the field needed some resources. Initially, these were not designed as textbooks; they were meant for practitioners, particularly in the nonprofit sector, who wanted to be more entrepreneurial. I immediately recruited my friend Jed Emerson. I was teaching at Stanford at the time and Jed was running REDF in San Francisco, just up the road. We then found Peter Economy, a Stanford grad who had written or edited several business books. That created the team. The next step was to design the contents and find chapter authors who would bring a diversity of expertise. It was a fascinating process, with lots of editorial back and forth. Originally we thought all this material might fit into one book, but it was too much, so we created two. I have been pleased to see that the books have had staying power.

What was the inspiration for your new book?
I am currently working on a book about how social entrepreneurship fits in society as a whole and how different players in society can help maximize the benefits we get from the activities of social entrepreneurs. The core question is: How do we create a truly adaptive, entrepreneurial society that is responsive to ever changing and challenging social problems? However, I have to admit, sometimes I think the field may not need another book, but might be better served by something more multi-media—online videos (maybe a course), a website with interactive graphics, and so on. I am playing over the options now. I want to create something that will make a difference. Producing a book just to have another book is not smart. The big question is: How will that book achieve an impact? Whatever I do should always be viewed through that lens.

Have you seen any changes over the past decade in regards to social enterprises? If so, what are they and what do you think caused them?
There have been many changes. Let me mention just two very different ones. One of the changes has been the emergence of new legal forms of organization, such as the Benefit Corporation, the Low-profit, Limited Liability Company (L3C), the Flexible Purpose Corporation, and the Community Interest Company. The first three have been enacted by different states in the United States, and the last one was created in the United Kingdom. These emerged as social entrepreneurs struggled to find the right legal form to combine their social missions and their business models. Somehow traditional nonprofit and corporate legal structures were lacking. Beyond these new legal forms, we have also seen the rise of the “Certified B-Corporation,” B-Corp for short, which is a designation that a company can achieve by meeting certification standards of B Lab. These standards have to do, for instance, with changing the corporate charter to allow management and the board to consider the interests of multiple stakeholders, not just stockholders in making strategic decisions. B-Corp is not a new legal form, but can sometimes be accomplished by amending articles of incorporation within an existing legal structure. However, this was also driven by the desire for greater flexibility to serve social objectives in addition to economic ones.

The second change has been the recognition that often a lone social entrepreneur with an innovation is not enough to spur significant social change. That often requires collaborative action. In many cases, even for an innovation to get widespread acceptance, it needs to be supported by a change in laws, norms, or some system that will open the door for a shift in behavior. Also, many social problems are multi-sided and need to be approached from several different directions at once. If you are trying to promote economic development in a region and you start by improving the educational system, you are likely to simply create lots of outward migration, as educated people leave for jobs elsewhere. Unless you can create jobs locally for the people you educate, that new regional asset will simply leave the region. But bringing in jobs without an educated workforce to fill the jobs is also unlikely to work. So, we are seeing more focus on collaborative impact, network approaches and strategic alliances.

Are you personally involved in any social enterprises?
My only role now is as an advisor and consultant. Formally, I am on the board of the Bridgespan Group, and on several advisory boards, including REDF, Volans, the Limmat Foundation, and Management Leadership for Tomorrow. However, I also informally advise various social entrepreneurs on their ventures, and I work with social entrepreneurs through our programs at Duke. For instance, we are just starting the Social Entrepreneurship Accelerator at Duke (SEAD), which will be initially focused on helping to scale innovations in global health. A cohort of sixteen innovators will start the program this spring, and I expect to work with them closely as this project moves forward.

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Best Practices in Impact Investing Emerge at Oxford

This post was written by Greg Payne, a second year Duke MBA student as well as a CASE and CASE i3 Fellow.

The overcast sky and 45′F weather in Oxford could not dim the excitement and anticipation of the Impact Investor project’s convening. Held on Wednesday, April 10, 2013, directly prior to the 10th annual Skoll World Forum, the three-hour interactive session featured preliminary insights from the third phase of the Impact Investor research project (a partnership between CASE, InSight at Pacific Community Ventures, and ImpactAssets) which, when completed, will include a compilation of case studies featuring best practices from impact investing funds around the world.

As the CASE i3 Fellow leading our work on this project, I welcomed nearly 80 session attendees representing the diverse and growing landscape of impact investors and intermediaries — from large philanthropies to small venture funds, banks, and government agencies focusing on issues ranging from sustainability to workforce development to poverty alleviation.

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Education, Global Health & Community Development at SBSI 2013

This post was written by Maddy Devine, a first year student at Fuqua and one of the track managers for the 2013 SBSI conference.  Read more about the conference in the previous post here.

As one of the track managers of the Net Impact Club’s Sustainable Business & Social Impact conference, I had been tasked with pulling together three panels that encompassed the vast “social impact space.” The task was daunting. I looked to my classmates and fellow Net Impact Cabinet members to source areas of interest for panels and finally arrived upon three, covering education, global health, and community development.


“How is Education Reform Really Happening?” (podcast)

As a former Teach For America Corps Member, I was thrilled to invite speakers with such rich and diverse experiences in education to join us at SBSI. The panel opened with a tough question from our moderator, Executive Director of the Education Pioneers Southern Office and 2009 Fuqua alum John Troy, “What does education reform mean to you?”

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Reaching Beyond the Bottom Line at SBSI 2013

This post was written by Kirsten Hagfors, one of this year’s conference co-directors. Kirsten will soon graduate from Duke with a joint MBA/MEM (Master of Environmental Management) degree.

This past February the Duke MBA Net Impact Club held its signature event: The Duke Conference on Sustainable Business and Social Impact (SBSI). 400 people came together to think outside of traditional business roles and brainstorm what it means to have a mission that is “Beyond the Bottom Line.”

SBSI occurred during Fuqua’s Green Week, a week dedicated to promoting sustainability, so the conference had even more incentive to embrace sustainable and waste-reducing initiatives. Thanks to donations of Counter Culture Coffee and Rainforest Alliance Certified Lipton Teas, the audience was energized to start the day. Most of our attendees downloaded the conference program as a free mobile application through Guidebook, who donated this electronic, paper-saving feature to the event.

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Building the Impact Investing Space in Latin America

This post was written by Karina Pena of the Americas Society / Council of the Americas (AS/COA).  Read the original post on their website.

On March 6, AS/COA held an expert panel on impact investing and social entrepreneurship in Latin America. Discussion focused on the differences between impact investing and philanthropy, the role of risk in these investments, and how to build the impact investing ecosystem.

Impact Investing vs. Philanthropy

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Inaugural Duke Symposium on Scaling Innovations in Global Health

CASE is excited to announce the inaugural 2013 Duke Symposium on Scaling Innovations in Global Health.

The Symposium is open to the public.  Activities will include networking opportunities, panel discussions and an exposition of SEAD global healthcare innovators.

Date: Friday, April 5th 1:00 – 5:00pm
Audience: Open to Duke and the Triangle communities
Location: Fuqua – HCA Conference Room
RSVP and additional information:
http://seadsymposium.eventbrite.com or email Carolyn Kent at carolyn.kent@duke.edu

CASE is participating in this Symposium through our work with the Social Entrepreneurship Accelerator at Duke (SEAD).  SEAD brings together interdisciplinary partners through a coordinated effort across Duke University and leverages institutional relationships and networks to create an integrated global health social entrepreneurship hub for diverse stakeholders across the globe. Funded by the U.S. Agency for International Development (USAID), SEAD is a joint initiative aiming to provide social entrepreneurs in global health with the knowledge, systems, and networks needed to succeed.

This event is affiliated with Duke’s Global Health Week.  For more information about other events that week, please visit:  http://globalhealthweek.wordpress.com.

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2013 ESI Award: Riders for Health

CASE is proud to announce the winner of our 2012 Enterprising Social Innovation Award: Riders for Health!

Riders for Health is an international social enterprise that manages and maintains vehicles for health-focused partners in sub-Saharan Africa which enables health workers to deliver vital health care to rural communities on a reliable and cost-effective basis.

Riders for Health manages over 1,400 motorcycles, ambulances and other four-wheel vehicles used in the delivery of health care in seven countries across Africa. Furthermore, Riders works with ministries of health, international and African non-governmental organisations (NGOs), private-sector organisations, local community-based organisations and religious groups, to improve access to health care for 12 million people.

Barry and Andrea Coleman, cofounders of Riders for Health, will receive the ESI award and talk about their organization and experience from 6:30-7:45 p.m. on Thursday, April 4th in Fuqua’s Geneen Auditorium. The event is free and open to the public. Come join us!

If you are interested in attending, please register in advance at http://www.surveymonkey.com/s/ESIRiders.

About the CASE ESI Award:
The CASE Award for Enterprising Social Innovation recognizes outstanding individuals, organizations or companies whose innovations blend methods from the worlds of business and philanthropy to create sustainable social value that has the potential for large-scale impact. The award is granted by a committee of CASE faculty, staff and students. Learn more at
http://www.caseatduke.org/events/ESIaward/index.html.

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10 Years of Impact and Counting

After 10 years, our team at CASE is incredibly proud of our accomplishments and even more excited to look to the future.  Of course, none of this is possible without the support and partnership of so many in the field. We celebrated our anniversary with friends and partners, many in person and some sent in brief video messages to share their congratulations! Click on some of the links below:

  • Laura Callanan of McKinsey & Co and Jim Fruchterman of Benetech (here)
  • Ben Powell of Agora Partnerships  (here)
  • Darrel Hammond of KaBOOM! (here)

And we held a great event to celebrate and reflect on some of trends in the field of social entrepreneurship.  Thanks to our inspiring speakers (click on the links to read blogs summarizing their talks):

Thanks to each of YOU  for being a part of the past 10 years. We hope you continue to join us – start now by watching our 2 minute anniversary video and sharing with friends (link: http://youtu.be/ex-1Zw-FU5M):

Special thanks to Left Brain/Right Brain Productions for their work on this video!

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