Bill Boulding & Rick Staelin on Patient Satisfaction and Health Care Outcomes
“Patient Satisfaction and Health Care Outcomes: Our journey into the quality of health care” During this session, you will learn: Why many doctors discount patient satisfaction measures What these patient measures actually tell us about the quality of health care Next steps to improve the quality of care Prepare for class by watching a “pre-reading” [...]
Dan Ariely on the Psychology of Money
Dan Ariely, James B. Duke Professor of Psychology & Behavioral Economics The Pain of Paying: The Psychology of Money” During this session, you will learn: why paying with cash for a nice dinner feels worse than paying with a credit card how AOL underestimated internet usage with a change in pricing structure how to get [...]
View recordings of the 2012 Fuqua Faculty Conversations
Our inaugural year of Fuqua Faculty Conversations was a great success! Our pre-reading and live session recordings garnered more than 6,000 views. If you missed any of the 2012 sessions, you can access the videos by visiting the 2012 Speakers page and clicking the links to view each professors’ videos.
Leslie Marx on The Economics of Collusion
Join Leslie M. Marx, William and Sue Gross Research Fellow and Professor of Economics, as she presents "The Economics of Collusion." We will discuss: How firms such as Coca Cola have paid too much for many of their inputs due to price fixing conspiracies among their input suppliers Current research on the economics of collusion [...]
Allan Lind on Leadership “Heuristics:” Keys to establishing leadership quickly
Research by Fuqua Professors Lind and Sim Sitkin, working in conjunction with Annick Jansen and Lester Levy (scholars at the University of Auckland in New Zealand), has shown that there are several types of leadership actions that give rise to "fast leadership connections." The research shows three factors in particular that seem to help new [...]
Gavan Fitzsimons on The Unconscious Consumer
Join Professor Gavan Fitzsimons as he presents “The Unconscious Consumer.” We will discuss: How much more of consumer choice is driven by factors outside of conscious awareness than we might like to believe Some of the latest findings on how our nonconscious system can help us to eat healthier or lead us to eat far [...]
Peter Ubel on Customer Irrationality and Market Failure
Join Professor Peter Ubel as he presents “Consumer irrationality and market failure: What are our duties, as business leaders and citizens, to protect people from their own worst instincts?” We will discuss: When savvy understanding of consumer behavior slips over into exploitation The increasing use of behavioral economic insights in the development of regulations to [...]
Cam Harvey on Confronting Global Risks
Join Cam Harvey as he presents “Confronting Global Risks.” Prepare for class beginning April 4. Class is in session April 11 at 11:00am ET. We will discuss implications of and how to manage global risks such as: a complete breakdown in the Eurozone a preemptive strike on Iran’s nuclear installations a U.S. debt-to-GDP ratio that [...]
Shane Dikolli on The Effect of CEO Traits on Firm Policies and Outcomes
Have you ever wondered whether CEO characteristics affect firm policies, strategies, compensation, reporting, and/or firm outcomes? What are the “CEO attributes” that researchers are measuring? Does CEO integrity have economic consequences? View Professor Shane Dikolli’s “pre-reading” video and a recording of his February 28 live session to learn more about how CEO traits can have resounding [...]