Fuqua Faculty Conversations

Bill Boulding & Rick Staelin on Patient Satisfaction and Health Care Outcomes

facultyconversations — Wed, 13 Mar 2013 15:32:56 +0000

“Patient Satisfaction and Health Care Outcomes: Our journey into the quality of health care”

During this session, you will learn:

Why many doctors discount patient satisfaction measures
What these patient measures actually tell us about the quality of health care
Next steps to improve the quality of care

Prepare for class by watching a “pre-reading” video from Dean Boulding and Professor Staelin on this page beginning April 12. Class is in session online April 24 at 11:00am ET.

Dean Boulding and Professor Staelin will be answering your questions during the live session on April 24. Send your questions or comments to conversations@fuqua.duke.edu or tweet during the live session using #fuquaalumni.

View Dean Boulding’s Bio View Professor Staelin’s Bio

Pre-recorded Video

Live Session Recording

Dan Ariely on the Psychology of Money

facultyconversations — Mon, 14 Jan 2013 11:16:20 +0000

Dan Ariely, James B. Duke Professor of Psychology & Behavioral Economics

The Pain of Paying: The Psychology of Money”

During this session, you will learn:

why paying with cash for a nice dinner feels worse than paying with a credit card
how AOL underestimated internet usage with a change in pricing structure
how to get maximum enjoyment from your vacation

Prepare for class by watching a video on this page from Professor Ariely starting on February 4. Class is in session on February 13 at 11:00 a.m. ET.

View Presenter Bio Register

Pre-recorded Video

Live Session Recording

View recordings of the 2012 Fuqua Faculty Conversations

erinbartels — Mon, 07 Jan 2013 18:36:29 +0000

Our inaugural year of Fuqua Faculty Conversations was a great success! Our pre-reading and live session recordings garnered more than 6,000 views. If you missed any of the 2012 sessions, you can access the videos by visiting the 2012 Speakers page and clicking the links to view each professors’ videos.

David Ridley

facultyconversations — Fri, 04 Jan 2013 20:29:47 +0000

David Ridley is an assistant professor and the Associate Faculty Director of the Health Sector Management program at Fuqua. In his research, Ridley examines innovation, location, and pricing, especially in health care. Ridley, along with Henry Grabowski and Jeffrey Moe, proposed a priority review voucher prize to encourage innovation in medicines for neglected diseases. The prize became law in 2007. Ridley’s research has been funded by the National Institutes of Health. He teaches courses on strategy and economics, and has received teaching awards for those courses.

Manju Puri

facultyconversations — Fri, 04 Jan 2013 20:16:46 +0000

Manju Puri is the J. B. Fuqua Professor at The Fuqua School of Business. She is a member of the finance faculty and is on the Advisory Board of the Center for Entrepreneurship and Innovation. Puri’s expertise is in the area of empirical corporate finance and financial intermediation, with focus on commercial banks, investment banks, venture capital and entrepreneurship. Professor Puri’s work is relevant in understanding the role of venture capitalists in startups, entrepreneurial attitudes, bank-firm and bank-depositor relationships, the scope of bank activities, how shocks to banks get transmitted internationally, and factors underlying bank runs. Puri’s research has appeared in publications such as Journal of Finance, Journal of Financial Economics, and Review of Financial Studies. Professor Puri is a coeditor of the Journal of Financial Intermediation, and serves as associate editor of several journals including the Journal of Finance, Journal of Money, Credit and Banking, Journal of Empirical Finance, Journal of Financial Research and Journal of Financial Services Research.

Bill Mayew & Mohan Venkatachalam

facultyconversations — Fri, 04 Jan 2013 20:09:04 +0000

Bill Mayew is an associate professor of accounting. Before completing his Ph.D. and coming to Fuqua, Mayew worked in accounting and financial reporting assurance at Ernst & Young. Mayew studies managerial communication of firm performance, including both voluntary disclosures made outside of the financial reporting system and mandatory financial disclosures in financial reports. His research uses theories from economics and psychology to better understand the determinants and consequences of voluntary and mandatory managerial communication. He received the 2008 Financial Research Association best paper award for his work (with Mohan Venkatachalam) on the information content of managerial vocal cues during earnings conference calls, and his research has appeared in the Journal of Finance, Journal of Accounting Research, Review of Accounting Studies and Contemporary Accounting Research. His work is relevant to investors and analysts who interpret managerial communication and investor relations departments who shape and assist in the creation and dissemination of managerial communications. His teaching includes both financial accounting and corporate financial reporting, where he has received awards for teaching excellence in both the Daytime and Weekend Executive MBA programs.

Mohan Venkatachalam is a professor of accounting and the Faculty Director for the Duke’s Global Executive MBA program’s Dubai residency . His research interests span several areas including implications of financial and nonfinancial metrics for compensation and valuation, effect of accounting disclosures on valuation, derivatives and corporate governance issues. His research is cross-disciplinary in that it overlaps with other business disciplines, particularly finance and strategy. His most recent work involves the role of verbal and nonverbal managerial communication in financial markets. His research has appeared in several academic journals including Journal of Business, Journal of Accounting Research, Journal of Accounting and Economics, The Accounting Review, Contemporary Accounting Research, Review of Accounting Studies, and the Journal of Accounting, Auditing and Finance. Currently, he serves on the Editorial Board of the Accounting Review and Contemporary Accounting Research.

Jon Fjeld

facultyconversations — Fri, 04 Jan 2013 20:02:41 +0000

Jon Fjeld is a Professor of the Practice of Strategy and the Executive Director of the Center for Entrepreneurship and Innovation. Fjeld has spent over 20 years in marketing, engineering and general management in start-ups and public companies, as well as seven years in academia. He has served as vice president of engineering for Align Technology, CEO of two RTP venture backed firms—Geomagic and NetEdge Systems—and in a number of management and executive positions within the networking and software business units of IBM. He began his professional career as an assistant professor in the philosophy department at Duke University. Fjeld is an alumnus of Fuqua’s Weekend Executive MBA Class of 1990.

Leslie Marx on The Economics of Collusion

admin — Wed, 24 Oct 2012 00:01:46 +0000

Join Leslie M. Marx, William and Sue Gross Research Fellow and Professor of Economics, as she presents "The Economics of Collusion."

We will discuss:

How firms such as Coca Cola have paid too much for many of their inputs due to price fixing conspiracies among their input suppliers
Current research on the economics of collusion
Collusive structures required by cartels in order to deter secret deviations by cartel member
What you can do to defend your business against paying high prices due to collusion among your input suppliers

View Presenter Bio

Pre-recorded Video

Live Session Recording

Allan Lind on Leadership “Heuristics:” Keys to establishing leadership quickly

admin — Tue, 11 Sep 2012 00:04:00 +0000

Research by Fuqua Professors Lind and Sim Sitkin, working in conjunction with Annick Jansen and Lester Levy (scholars at the University of Auckland in New Zealand), has shown that there are several types of leadership actions that give rise to "fast leadership connections." The research shows three factors in particular that seem to help new leaders establish trust and credibility with those they will lead.

The three factors are:

Leader sacrifice or investment. When new leaders make it clear that they are willing to invest their own time or put themselves at risk for the benefit of the team, followers’ assessments of their leadership potential goes up very quickly.
Leader-follower shared values. When new leaders behave in a way that makes it clear they share some important values with those they lead, the leader-follower connection "clicks" more quickly.
Fairness. People care a lot about whether they will be treated fairly by those with authority over them. When a new leader demonstrates a lack of bias or a willingness to respect people of all backgrounds, his or her leadership gets an immediate, and lasting, boost.

Join Professor Allan Lind as he presents "Leadership ‘Heuristics:’ Keys to establishing leadership quickly." We will discuss:

Ways research can help you step into new leadership positions
Specific behaviors that show leadership
The science behind the research

View Presenter Bio

Pre-recorded Video

Live Session Recording

Gavan Fitzsimons on The Unconscious Consumer

admin — Fri, 08 Jun 2012 18:01:55 +0000

Join Professor Gavan Fitzsimons as he presents “The Unconscious Consumer.” We will discuss:

How much more of consumer choice is driven by factors outside of conscious awareness than we might like to believe
Some of the latest findings on how our nonconscious system can help us to eat healthier or lead us to eat far worse than we’d like to
Work we’ve just completed that shows that choosing between brands can substantially reduce people’s belief in God

View Presenter Bio