Archive for the ‘Library Tech Support’ Category

SRDS Media Solutions Database Maintenance

Friday, October 16th, 2009

Two component publications in the SRDS Media Solutions database platform will be unavailable this weekend during scheduled upgrade maintenance.

From 5:00 PM EST, Friday October 16th, until 1:00 AM EST, Monday, October 19th, the Business Publication Advertising Source, and the Consumer Magazine Advertising Source will be offline and unavailable.

SRDS is upgrading and re-naming these component publications during this downtime.  Please email us if you experience any difficulty accessing other publications within the SRDS Media Solutions database.

Economist.com Temporarily Unavailable

Wednesday, October 14th, 2009

UPDATED: 10/15/09 – Access has been restored! The London office that manages Economist.com made some web site updates overnight that “broke” authenticated access to many Economist.com site pages and to the Economist Magazine for their academic customers. Thanks for your patience during the outage.

Duke University Libraries access to text + graphics issues of the Economist Magazine via Economist.com is temporarily unavailable.

Duke users who attempt to access the Economist Magazine via Economist.com from our Economist Publications home page, and from the Library catalog are being erroneously prompted to login by Economist.com.

We have contacted EIU concerning this issue and are awaiting their response. In the meantime, the current, full text (no graphics) of The Economist Magazine is still available from our Economist Publications home page, and in the ABI-Inform Complete database.

Thanks for your patience while we work with EIU to resolve this issue.

WRDS Web Site Maintenance

Monday, September 28th, 2009

The WRDS web site will be unavailable during scheduled maintenance from 12:00 noon – 8:00pm EST on Tuesday, September 29, 2009.

However, access should continue for for faculty and PhD users accessing WRDS through UNIX and PC SAS Connect. Interactive queries during this period should also continue to run unaffected.

We apologize for any inconvenience caused by this peak use time outage. The services of a non-WRDS IT contractor, who was available only during business hours, were required to complete the upgrade.

View a list of the affected databases.

If you experience difficulty connecting to the WRDS web site after 8pm tomorrow, please send an email to reference-librarians@fuqua.duke.edu.

ProQuest Databases Offline For Maintenance

Friday, September 25th, 2009

ProQuest

All ProQuest databases (including ABI-INFORM Complete) will be temporarily unavailable this weekend while the vendor performs necessary system maintenance.

This maintenance outage will take place from Saturday, September 26, 2009, at 11:00pm EST to Sunday, September 27, 2009 at 10:00am EST.

Fuqua & Duke users may select alternative databases for article searches during the maintenance window by visiting our Databases By Subject page.

Thanks for your patience during this essential maintenance.

Vault Career Library Site Upgrade

Thursday, September 24th, 2009

vault, don't climb

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UPDATED: The popular Vault.com Online Career Library web site will be rolling out a major redesign on Tuesday, October 6th. Monday, September 28th

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In addition to a re-branding of the site, here is a quick summary of the changes and how they will affect your use of the site.

  • Fuqua School of Business students, faculty, & staff only will continue to access the new Vault Career Insider site from Ford Library’s secure web page link at: http://library.fuqua.duke.edu/internal/vaultlib.htm
  • The new site is designed to be personalized, so you will need to create an individual user account after connecting. Although, this may add an extra step to your access, there are several benefits: (more…)

WRDS Changes Access Methods

Thursday, August 27th, 2009

Effective in early September 2009, Wharton Research Data Services (WRDS) is changing the way Library users of the WRDS web site access their site.

This change in access method does not affect Duke or Fuqua Faculty and Phd students who hold their own WRDS usernames and passwords.

If you connect to any WRDS data set from the Ford Library database page, or from the Duke Libraries database finder, you will need to enter your Duke email address at the WRDS web site, after you have entered your Duke NetID and password and been sent to the WRDS site.

Here are the new steps for accessing WRDS:

  1. User follows a link from a Library web site to a WRDS data set.
  2. User enters their Duke NetID and password when prompted by Duke.
  3. User enters their Duke eMail address at the WRDS web site.
  4. WRDS sends a “WRDS Day Pass” email to the user’s Duke eMail account that contains a “connection string” URL.
  5. All off-campus users, and non-Fuqua MBA Duke users (both on- and off-campus) must now enable a Duke or Fuqua VPN connection.
  6. The user follows the Day Pass URL and is connected directly to the WRDS site, and may begin their research.

The Day Pass URL is effective for 24 hours. After 24 hours, you must return to the WRDS web site via a Library site link, and re-submit your email address to receive a new Day Pass URL.

Remember that non-Fuqua Duke users, and ALL off-campus users must have an active Duke, or Fuqua VPN connection to successfully connect to WRDS via a Day Pass URL.

We will begin re-directing links to the new site for some WRDS data sets effective today (8/27/09), so that users can begin trying the new site access method above. These data sets are:

We encourage users to test their access on the new WRDS site by following links to the above products.

Please comment on this post, or contact us at reference-librarians@fuqua.duke.edu if you have questions or difficulty accessing WRDS.

Euromonitor GMID Access Change

Tuesday, August 25th, 2009

UPDATED (8/28/09): Euromonitor GMID has removed their mandatory registration requirement at the request of their academic customers.

Here are the steps now needed to access Euromonitor GMID:

  1. Follow a link to GMID from our web database page.
  2. Authenticate to the Duke University ID management system.
  3. Acknowledge the Euromonitor Terms & Conditions after connecting to the Euromonitor GMID site.
  4. Begin your research!

Our thanks to Euromonitor for listening, and responding positively to the feedback of their academic customers.

Please comment on this post, or email us if you have any questions or concerns.

E-Journal Access Alert

Friday, July 17th, 2009

Access to all online journals provided by Wiley Interscience will be temporarily unavailable during the following dates and times while systems maintenance is performed:

Saturday, 18th July from 5am to 7am EST.
Monday 20th July from 4am to 5am EST.

Some of the electronic journals that will be unavailable from Wiley Interscience during the above times are:

  • Current Directions in Psychological Science
  • Human Resource Management
  • Journal of Applied Econometrics
  • Journal of Behavioral Decision Making
  • Journal of Futures Markets
  • Journal of Multi-Criteria Decision Analysis
  • Psychological Science in the Public Interest
  • Psychology & Marketing
  • Strategic Management Journal
  • System Dynamics Review
  • Systems Research and Behavioral Science
  • and all other Wiley Interscience e-journals …

Please note that electronic full text from these titles and other Wiley Interscience titles, may be available from other sources.

ProQuest Databases Temporarily Unavailable

Friday, June 26th, 2009

ProQuest

All ProQuest databases (including ABI-INFORM Complete) will be temporarily unavailable this weekend while the vendor performs necessary system maintenance.

This twelve (12) hour maintenance window will take place from Saturday, June 27, 2009, at 10:00pm Eastern Standard Time to Sunday, June 28, 2009 at 10:00am Eastern Standard Time.

Fuqua & Duke users may select alternative databases for article searches during the maintenance window by visiting our Databases By Subject page.

Thanks for your patience during this essential maintenance.

Research Reports via Thomson ONE

Thursday, May 21st, 2009

click for larger view

Investment company analysts’ research reports for companies and industries have been added to our Thomson ONE Banker subscription.

Ford Library has replaced the research report content lost when our subscription to Reuters Research On Demand expired by adding the Investext collection to Thomson ONE.

Duke users can now access these reports by taking the following steps:

  1. Connect to Thomson ONE Banker.
  2. Enter a company ticker in the top left search box, and click Go.
  3. Click the “Research” link in the left-hand menu to view the most recent reports.
  4. Click the “Conduct a search ..” link for more detailed searches.

Click the image at the top of this post or HERE for screenshot of this search strategy.